
Stuart Hickox spoke to our class on October 22 about his organization and how to start your own business. Stuart is the owner and President of One Change, an NGO dedicated to people making one small change that can make a big difference. The message of One Change is inspired by the domino effect, which can be seen in the Organization’s logo. The domino effect describes the reaction that occurs with one small change. Often, people will start by switching to energy efficient light bulbs, which leads to checking tire pressure or reducing water consumption to preserve resources. These small behavioral changes can add up quickly to make a big difference. It all started in 2004 when Stuart was looking for a fridge online and he came across a statistic from Energy Star:
"If every household in the United States replaced one incandescent bulb with a compact fluorescent light (CFL) bulb, the reduction in pollution from energy production would be the equivalent of taking 800,000 cars off the road."
Stuart thought, it can’t be hard to get everyone in Canada to change just one light bulb, and so Project Porchlight was born. One Change has now raised 30 million dollars with the hard work and support of over 12, 000 volunteers. These volunteers have helped transform One Change and Project Porchlight into what it is today by going door to door in their own communities and offering homeowners a free energy efficient light bulb to replace an old energy sucking one they currently use. Stuart explained that when someone receives something for free they register it as a gift, since we are programmed to believe that we now owe the person who gave us the gift we are more likely to do something for them. Therefore, homeowners are more likely to take action by changing a light bulb or checking their tire pressure often. Today Project Porchlight has saved over 100 million-kilowatt hours of electricity.
Stuart Hickox is just a regular guy with a BHAG (Big Hairy Audatious Goal). He is originally from PEI and refers to himself as a writer, marketer and dad. Stuart came to Ottawa, Ontario 25 years ago to study at Carelton University. He started out in communications as a travel writer, then redirected his attention toward social issues. Stuart eventually became the Director of Marketing at Gordon Group, a design and advertising agency in Ottawa. At Gordon Group he was responsible for hiring and staffing writers. This opened Stuart’s eyes to overused communication campaign models such as pretty ads that simply bring awareness to a cause. He realized the world doesn’t need any more awareness campaigns, what we need is action. This lead Stuart to develop his own campaign model, which requires:
• Identifying the influences
• Mobilizing the first adopters
• Empowering the Seekers
• Engaging the skeptics
• Giving people the tools for action
Stuart’s campaign uses diversity as a means of providing momentum and excitement. He explained that putting a variety of people with different backgrounds in one room working together improves the success of your mission. Bringing different people together for a common goal helps break down barriers, allowing them to believe they can make a difference.
Here is some general business advice Stuart gave to our class:
• Keep your minds open to anything you find powerful, shocking or moving, realize the power
of that moment and do something.
• Set a lofty goal to attract other people, and OWN it
• Hire and work with people who are not like yourself to learn from them
• You must be very self aware and able to assess your strengths and weaknesses
• Mobilize people who believe in what you’re doing first, train existing leaders to be local
advocates in their own community, and build alliances with businesses like yours.
• Create new and diverse networks of people
• Real people, instead of celebrities, are the best spokespeople
• Plain language is key when making a pitch
• Read your presentations out loud to assess the effectiveness and tone
• Be the person with vision and express your ideas
• Use multiple contact methods to reinforce your message
• Write a business plan and vision statement, set your core goals in stone
• Hire for experience, not ideals
• Social Media is just another medium; it’s a means, not an end
• A brand is who you are and what you do, not just the visual elements.
• Write a letter to yourself now with all of your future goals outlined, put it away for 20 years
and look back on it later to analyze your accomplishments.
You can visit http://www.onechange.org/ to learn more about Stuart and One Change.


